Patient Information
Everything you need to prepare for your visit at Collo Rosso Dermatology: insurance, new patient prep, and your secure portal.
Patient Resources
Insurance & Billing
We plan to accept most major insurance providers. Our confirmed provider list will be published prior to opening. Questions? Reach out directly.
View Insurance DetailsNew Patients Welcome
We welcome patients of all ages. Learn what to bring, how to prepare, and what to expect at your first visit with Dr. Hardy.
Prepare for Your VisitPatient Portal
Our secure patient portal is coming at launch in Late 2026. In the meantime, reach out directly by phone or email.
Learn MoreInsurance & Accepted Plans
Our confirmed accepted insurance list will be published before opening Late 2026. We anticipate accepting most major plans, including:
Tricare network participation pending completion of credentialing.
Transparent Pricing
We will offer self-pay rates for patients without insurance or those who prefer to pay out-of-pocket. Pricing will be published and discussed at the time of scheduling.
For out-of-network patients, we can provide documentation to facilitate reimbursement claims with your insurer.
Ask a Billing QuestionCosmetic Services
Cosmetic dermatology procedures are typically not covered by insurance and are billed as self-pay. We will provide clear pricing for all elective treatments prior to scheduling.
Preparing for Your Appointment
We welcome new patients of all ages. To make your first visit as smooth as possible, here's what to bring and what to expect.
Our goal is an unhurried appointment. You will have time to discuss your concerns fully with Dr. Hardy before any examination or treatment plan is discussed.
Request an Appointment- Photo ID and insurance card(s)
- List of current medications, supplements, and allergies
- Any prior skin biopsy or pathology reports (if available)
- Referral documentation (if referred by another provider)
- Photos of any skin concerns you've been monitoring at home
- New patient intake forms (will be sent via patient portal before your visit)
- Questions: we encourage you to come prepared
Your Care, Online
Patient Portal
Your secure patient portal will be ready when we open our doors. It will give you direct, 24/7 access to your care from anywhere.
- Online appointment scheduling
- Secure messaging with your care team
- Medical records and test results
- Prescription refill requests
- Online bill pay and statement history
- Pre-visit intake form completion
Get in Touch Directly
While the portal is being set up, you can call or message us. We will route your question to the right person.
- Call us at (803) 233-8668
- Email [email protected]
- Use the contact form on our Contact page
- Sign up on the home page for opening updates
Pay Bill Online
Online bill pay launches with the practice in Late 2026. You'll be able to view statements, pay balances, set up payment plans, and download receipts.
Skincare Shop
Our curated medical-grade skincare shop launches with the practice. Dermatologist-recommended brands with personalized product guidance. Coming Late 2026.
Frequently Asked Questions
We are planning to open in Late 2026 in Chapin, South Carolina. Sign up on our home page to receive updates and secure priority scheduling when booking opens.
Yes, we welcome new patients of all ages. Until we open in Late 2026, you can request a consultation through our contact page or join our priority list to be notified first when scheduling opens. The patient portal launches with the practice.
We plan to accept most major commercial insurance plans including Aetna, BlueCross BlueShield, Cigna, Humana, Medicare, UnitedHealthcare, Tricare, and more. A confirmed list will be published prior to opening. For specific plan questions, please contact us directly.
In most cases, no referral is needed. However, some insurance plans may require a referral for specialist visits. We recommend checking with your insurer before scheduling. We welcome both self-referred and physician-referred patients.
Mohs micrographic surgery is among the most precise surgical techniques for removing certain types of skin cancer, particularly on the face, ears, scalp, and hands. It achieves cure rates of 98% to 99% for primary tumors while sparing the maximum amount of healthy tissue. Whether Mohs is appropriate for you depends on the type, size, and location of your skin cancer. Dr. Hardy will advise you during your consultation.
The patient portal will launch when the practice opens in Late 2026. In the meantime, please contact us directly by phone at (803) 233-8668 or email at [email protected]. We'll notify you when the portal is ready.
Absolutely. You can reach us by email at [email protected] or by phone at (803) 233-8668. You can also submit a consultation request through our Contact page and we will follow up when scheduling opens.